These terms and conditions are based upon one of our core values – fairness. We believe in listening to others, being impartial and equitable with our customers.
Some of our more disreputable competitors believe it is their right to cheat their customers. That’s because they are driven by corporate greed. We aren’t, and we would never knowingly cause hurt or try to cheat any of our customers.
If you compare our terms and conditions with those of our competitors and you find better terms and conditions elsewhere, please let us know. We believe ours are the fairest in the industry.

Bookings

Bookings made on this website constitutes both an order for the specified course/exam and acceptance of these terms and conditions.

All fees are subject to VAT @20%, irrespective of the delegate’s country of residence. For online courses you will be charged at the rate of VAT in your country of residence (for EU residents), or zero VAT if outside of the EU.

Unless otherwise agreed between both parties all course/exam fees must be cleared through Yellomind’s bank account before the start-date of the course/exam. Yellomind reserves the right to charge interest on late payments at 5